Request Repeat Prescriptions With Ease!

Request Repeat Prescription Here

How QuickScript Works:

Complete the Online Form:

Fill in your details and the repeat medication you need.

Pay Online:

Pay R299 through our secure online payments platform.

Receive your Prescription:

Get your prescription and invoice by email (or sent to your pharmacy).

Repeat Prescription Here

What QuickScript Can and Cannot Do:

Give you repeat prescriptions for medication you already use.

Send your prescription to your email or pharmacy.

Provide an invoice with a tariff code for medical aid claims.

Save you time by avoiding calls and delays.

Give new prescriptions for new problems.

Change your medicine or dosage.

Replace a doctor’s appointment.

Be used by new patients.

Request Repeat Prescription Here

QuickScript FAQs

a

Can I ask for a new prescription through QuickScript?

A: No. QuickScript is only for repeat prescriptions for existing patients. If you need a new prescription or are a new patient, you must book an appointment with one of our doctors or use the QuickSpot service.

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Can someone else collect or use my prescription?

Prescriptions are issued in your name only. If you want us to send it to a pharmacy, you must provide the correct pharmacy details in the form.

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Can you send my prescription straight to my pharmacy?

Yes. When you fill out QuickScript, you can add the email address of your pharmacy. We will send the prescription to both you and the pharmacy.

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How long will it take to get my prescription?

Most prescriptions are processed within 48 working hours after payment. This may take longer.

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How will I receive my prescription?

A: We will email it to you (and your pharmacy).

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What if I do not want to pay online?

A: You can still email us your request. We will send our banking details, but your prescription will only be processed once payment reflects in our account. This will take longer.

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What if I need a prescription for a spot, rash, or acne?

A: For new skin problems, please use our QuickSpot service. It gives you a diagnosis and prescription within 48 working hours without waiting months to see a dermatologist.

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What if I need my prescription urgently?

A: Please mark your request as urgent in the notes, or call us once you have submitted. We will do our best, but standard turnaround is within 48 working hours.

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What if my medical aid does not cover the fee?

A: The R299 is for the QuickScript service. We send you an invoice with the correct tariff code via email with your script so you can claim it back from your medical aid. If your medical aid does not pay, you will still be responsible for the fee.

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What if my medication has changed or I need a higher dose?

A: In this case, you will need to book an appointment. QuickScript is only for repeat prescriptions of medication already prescribed to you.

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Who can use QuickScript?

A: Only existing patients who need a repeat prescription. New patients need to book an appointment.

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Why do I now have to pay for my repeat prescriptions?

A: We get 100–200 requests every month. The old system could not cope, and mistakes were happening. Prescriptions were lost, and patients felt ignored. QuickScript makes the process faster and safer. The fee of R299 helps us run the system, but we keep it as low as possible.

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Why is the fee R299?

A: This fee covers the cost of moving online and helps us give you a quicker service. It is less than what some GP practices charge. We aim to keep it fair while giving you the best care.

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Will I have to pay for prescriptions in my consultations?

A: No. Your first prescription is part of your consultation. You only pay for repeat prescriptions.

Repeat Prescription Here
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